FAQ.

Subscribers have access to a variety of puzzles at their fingertips. Simply tell us about the jigsaw puzzles you love to do, and we’ll keep you supplied with new challenges. You will receive your first puzzle upon completion of your profile and subscription commitment. The puzzle will arrive complete with a laminated copy of the puzzle image and a return shipping label. Simply retain all of the packaging and send the contents back when you’re done. Upon receipt back at Puzzle Central, we will ship you a new puzzle and voila! the process begins again.

Simply click to “Gift a subscription”. You will be asked which subscription you would like to gift and will have the opportunity to create a gift message which will be sent directly to your recipient. They will be invited to create their profile and their subscription will renew automatically.

An annual membership runs $360 ($30/month) and will give you access to all of the puzzles you can complete in a 12-month period. In addition, all new 1-year subscriptions will receive a puzzle storage mat FREE!
We also offer a 6-month membership at $210 ($35/month) and a month to month for $40/month.
All packages include shipping and will renew automatically.

Simply pop it back in the mail to us, and we’ll get you a new one as quickly as we can. Please feel free to go to your profile and tell us what you didn’t like so we can keep sending puzzles you love.

For updates to shipping address or payment information please log into your profile and update your personal information. This will help to ensure that there’s no delay in your puzzling enjoyment. Having trouble logging in? Head here.

Our goal is to ship puzzles within 2-3 business days. You will receive an email confirmation and tracking information as soon as the order has been processed.

Log into your account using the “My Account” icon in the top right corner, then update your subscription level to “Cancelled”.

How it Works